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International Journal of Interdisciplinary Research

Table 3 Word frequency of reviews on cycling pants from 2017 to 2020

From: Consumer reviews analysis on cycling pants in online shopping malls using text mining

Positive review

Negative review

Word

Frequency

Percent (%)a

Word

Frequency

Percent (%)b

Size

1130

16.63

Pad

65

14.57

Cost-effective

1011

14.88

Size

64

14.35

Satisfaction

758

11.16

Price

40

8.97

Price

749

11.02

Hip

32

7.17

Pad

610

8.98

Tight

18

4.04

Quality

452

6.65

Thigh

15

3.36

Comfortable

440

6.48

Quality

14

3.14

Reasonable

313

4.61

Textile

12

2.69

Wearing sensation

313

4.61

Bad

11

2.47

Hip

292

4.30

Uncomfortable

11

2.47

Bib shorts

259

3.81

Tighten

10

2.24

Textile

217

3.19

Painful

9

2.02

Tight

211

3.11

Cheap

9

2.02

Good

187

2.75

Thick

8

1.79

Thigh

177

2.60

Band

8

1.79

  1. aIt was calculated that the word frequency divided by the number of reviews with positive ratings (6797)
  2. bIt was calculated that the word frequency divided by the number of reviews with negative ratings (446)